adesso Blog

As a software engineer at adesso, I had the opportunity to contribute to a challenging project for one of the largest e-commerce platforms in the Benelux. In this blog, I’ll share my experience rebuilding their customer service application: a project that was not only technically demanding, but also had a direct impact on millions of customers.

In the fast-evolving landscape of generative AI, organizations are understandably eager to explore its potential through initial proof-of-concepts. While these early implementations showcase promising capabilities, the journey to production-grade AI systems reveals an "implementation gap": The space between validating an idea and building a sustainable solution that consistently delivers business value.

In an era where data-driven decision-making is increasingly shaping government operations, transparency is more than just a buzzword - it's a necessity. This became particularly evident in a recent project by adesso with a Dutch government department, where we transformed a complex, opaque data processing system into a transparent, maintainable solution using Dataiku.

If you have been around in tech for a while, like me, especially in the consultancy sector, you will notice one thing. Sooner rather than later, you are flown in as a consultant to help with a migration of a kind. Or a migration is part of the project that doesn’t cover your specialty but will impact your work on one point while working on the project.

At adesso, we believe our people are the heart of our success. That’s why we’re proud to share the stories of our colleagues in ‘Employee in the Spotlight.’ Today, we’re excited to introduce you to Gabe Otagho, a dedicated adesso consultant..

Software developers tend to love keyboard shortcuts. For some, it even becomes a sport not to use their mouse at all. I, too, have caught myself using more and more of these shortcuts when at work. After some time however, it dawned on me that there is such a thing as too many keyboard shortcuts. I will explain why in this blog, and show you a powerful alternative: mouse shortcuts. It's time to embrace your mouse and explore the possibilities that custom mouse shortcuts can bring!

At adesso, we believe our people are the heart of our success. That’s why we’re proud to share the stories of our colleagues in ‘Employee in the Spotlight.’ Today, we’re excited to introduce you to Guus de Wit, a dedicated adesso consultant.

the corporate dream is helping others, doing the right thing and enjoying life every day. Seriously though, what does it mean to make the workplace more inclusive towards neurodivergent people? This blog posts describes five tasks.

On July 1, 2024, Microsoft unveiled Dynamics 365 Contact Center, and as someone deeply involved in customer service technology, I am genuinely excited about this release. This new platform promises to transform how businesses manage customer interactions, offering a comprehensive suite of tools to enhance efficiency, boost customer satisfaction, and drive growth.