Data & Analytics cases | Display the outbound sorting cases/mistakes

Data & Analytics

Display the outbound sorting cases/mistakes

Domain: Big Data Engineering

Client: eCommerce company in The Netherlands

Subject: Display the outbound sorting cases/mistakes

For an eCommerce company, it is crucial to have all the proper insights available, such as an anomaly case dashboard. These kinds of companies have a tremendous amount of Big Data as they receive on a daily basis inbound and outbound commercial online data. Initially, there was no well-organized, collected, ordered, and cleansed data in one dashboard which showed the anomalies.

Display the outbound sorting cases/mistakes

Solution

Implement a data warehouse view, which can be the “hub” for the multiple views.
Provide simplicity which can be an advantage on the underneath complex database.
Implement a BI tool workspace, where we can depict the desired solution.
Chose plots on a wide variety depending on the business cases.
Show all the substantial features in the dashboard to support the stakeholders directly at the sorting area.

Results

Significant performance optimization regarding the manageable failures.
Productivity increase of 8-10% due to additional insights.
Improvements in reselling capabilities.
Higher customer satisfaction rate through the website.

Conclusion

This solution resulted in tangible improvements on wrong-sorted items on a daily basis and reinforced the process to make more improvements. It resulted in clear cost savings.

Do you have any questions?

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Director Data & Analytics adesso Netherlands Arjan Schoe info@adesso.nl

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