Domain: Data Science
Client: Public sector in the Netherlands
Subject: Data driven inspections
One of the areas the agency is responsible for is the security of the digital infrastructure, cables and pipes, which are essential for social- and economic activities. They do this by planned inspections based on the ‘Network and Information Systems Security Act’. Inspections are aimed at the risk management process and taking appropriate control measures to prevent damage to current underground networks.
The agency inspects randomly hundreds of diggings on yearly basis with inspectors throughout the whole country. The current tooling was outdated and not user friendly: inspectors could not use the tool in the field and therefore did not have all the necessary information available during the inspection. Making relatively small changes to the tool was also a time-consuming process, something inspectors therefore rather avoided and were not keen on.
Throughout the years, the number of inspectors is declining while the number of diggings is increasing. This means the agency must carefully plan the total number of inspection hours based on a data-driven approach.
We set up a POC to see if we could make a tool which served all the needs of the inspectors. What we did briefly:
The inspectors were really pleased with the result of the POC. To this day, the application is still being used during the inspections in the field, making sure the inspectors always have alle relevant information available with a couple of clicks on their mobile device.
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